Free worldwide shipping on every order. Here's what to expect after you check out.
Free worldwide shipping. Shipping is free on all orders, everywhere we ship. The price you see at checkout is the price you pay — there are no separate shipping charges.
Digital artwork is delivered by email within minutes of your order being completed — there is no physical shipment. If your files don't arrive, check your spam folder and then contact us and we'll resend them.
Every canvas and poster is printed to order from your approved artwork, so there is a short production (handling) time of 1–2 business days before your item ships. You'll receive tracking by email once it's on the way.
Delivery estimates below are for printed products (canvas and posters) and are counted in business days after the 1–2 business day production/handling time. They are estimates, not guarantees, and can be affected by the courier and customs.
| Destination | Estimated transit time | Shipping cost |
|---|---|---|
| United States | 2–5 business days | Free |
| International (worldwide) | 5–12 business days | Free |
For international orders, any import duties or taxes charged by the destination country are set by that country's customs authority and are the responsibility of the recipient. We have no control over these charges and cannot predict their amount.
If your tracking shows a package was lost in transit, or your item arrives damaged or with a production error, we'll make it right with a free replacement or a refund. Please report the issue within 30 days of delivery — see our Return & Refund Policy for full details.
Email us at contact@portraitgift.com or visit our Contact page. You can also track your order at any time.