At Portrait Gift, we understand how important it is to receive your custom portraits and personalized gifts promptly and in perfect condition. That's why we have designed a reliable and transparent shipping process that keeps you informed every step of the way.
Our Shipping Process Explained
From the moment you place your order for a pet portrait, family portrait, or themed art print, our expert artists get to work hand-crafting your unique piece. Once completed, we carefully package your artwork using premium materials to ensure it arrives safely.
Here's what you can expect from our shipping process:
- Order Processing: 3-5 business days to create and inspect your artwork.
- Packaging: Secure, eco-friendly packaging tailored to protect your portrait.
- Shipping Speed: Options from standard to expedited delivery.
- Tracking: Real-time shipment tracking provided via email.
- Delivery Guarantee: 100% satisfaction or your money back.
Shipping Options & Estimated Delivery Times
We offer multiple shipping methods to fit your needs:
- Standard Shipping: 5-8 business days within the US.
- Expedited Shipping: 2-4 business days for faster delivery.
- International Shipping: 10-15 business days depending on destination.
Note: Delivery times may vary during peak seasons or unforeseen circumstances. We recommend ordering early to ensure timely arrival for special occasions.
Shipping Costs & Free Shipping Offers
We strive to keep shipping affordable and transparent:
- Flat-rate shipping: $7.95 for standard US orders.
- Free Standard Shipping: Automatically applied on orders over $100.
- Expedited shipping costs: Calculated at checkout based on location.
You can always browse collections to find the perfect portrait and enjoy free shipping on qualifying orders.
Packaging That Protects Your Portrait
We take pride in protecting your treasured portraits with:
- Rigid, reinforced mailers or boxes
- Protective wrapping to prevent scratches and dents
- Eco-friendly, recyclable packaging materials
Our packaging process ensures your art arrives in flawless condition, ready to be displayed or gifted.
Order Tracking & Delivery Updates
Once your order ships, you'll receive a confirmation email with a tracking number. You can monitor your package’s progress online anytime.
If you have questions about your delivery status, our friendly customer support team is always ready to assist.
Frequently Asked Questions (FAQ)
How long does it take to ship my order?
Typically, our artists need 3-5 business days to craft your custom portrait. Shipping then takes 5-8 business days with standard shipping within the US.
Do you offer expedited shipping?
Yes! You can select expedited shipping at checkout for faster delivery, usually within 2-4 business days.
Can I track my shipment?
Absolutely. We provide tracking information via email as soon as your order ships.
Do you ship internationally?
Yes, we ship worldwide. International deliveries typically take 10-15 business days depending on customs and location.
What if my portrait arrives damaged?
We guarantee your satisfaction. If your portrait arrives damaged, please contact us immediately for a replacement or refund.
What Our Customers Say
- "The pet portrait I ordered was absolutely stunning and arrived quickly. Highly recommend Portrait Gift!" – Sarah M.
- "Fast shipping and excellent packaging. My family portrait is perfect and framed beautifully." – Michael T.
- "Great quality and customer service. They kept me updated throughout the process." – Emma L.
Our Promise: Hand-crafted quality, fast delivery, and 100% satisfaction guaranteed.
Order now to get your personalized portrait in time for upcoming holidays and special events!