Our Commitment to Your Satisfaction
At Portrait Gift, we understand that sometimes things don't go as planned. That's why we offer a hassle-free return policy to ensure your satisfaction. Whether you ordered a custom pet portrait, a family portrait, or any of our personalized gifts, rest assured that our return process is straightforward and customer-friendly.
Browse CollectionsHow Our Return Policy Works
Returning an item is simple. Just follow these steps:
- Contact our customer service team within 30 days of receiving your order.
- Provide your order number and the reason for return.
- Return the item in its original condition and packaging.
- Receive a refund or exchange, as per your preference.
We strive to process returns quickly and efficiently, ensuring you receive your refund or exchange promptly.
FAQs
Can I return a custom portrait?
Yes, our satisfaction guarantee applies to all products, including custom portraits. Contact us for assistance.
How long does the refund process take?
Refunds are typically processed within 5-7 business days after we receive the returned item.
What if my item arrives damaged?
If your item arrives damaged, please contact us immediately for a replacement or refund.
Why Choose Portrait Gift?
Our commitment to quality and customer satisfaction sets us apart. Each piece is hand-crafted with attention to detail, ensuring a unique and personal touch. We offer fast delivery and a satisfaction guarantee, so you can shop with confidence.
Don't just take our word for it:
“Amazing quality and service! The portraits were beyond my expectations.” - Sarah T.
“Fast delivery and beautiful artwork. Highly recommend Portrait Gift.” - John D.Shop Now Visit Homepage