Yes — PortraitGift LLC is a US-registered limited liability company operating since 2024. Business registration, EIN, and US-based fulfillment partner are all verifiable. We've shipped 18,000+ orders to customers in 50+ countries.

Three quick checks: (1) Trustpilot — search "PortraitGift" for live, unfiltered reviews (currently 4.9★ across 1,247+ verified buyers). (2) WHOIS — portraitgift.com is registered to PortraitGift LLC, with the domain verified across multiple ad platforms (Google, Meta, TikTok). (3) Money-back guarantee — every order is backed by a 30-day full refund policy, processed via Stripe (which won't process for fraudulent merchants).

No. Scams don't have 1,247+ verified Trustpilot reviews accumulated over 24+ months. Scams don't maintain US-based customer service email response times under 4 hours. Scams don't honor refund policies — we do, and our refund processing rate is publicly tracked on Trustpilot.

The worst-case: you don't love your portrait. In that case, email support@portraitgift.com within 30 days, and we either re-do it free of charge or refund you in full via your original payment method. Refunds typically clear in 3-5 business days.

PortraitGift LLC is US-based. Customer service is staffed during US business hours (Mon-Fri, 9am-6pm ET) plus extended hours during holiday seasons. Physical canvases are printed and shipped from a US-based fulfillment partner in the Midwest.

PortraitGift launched in 2024 and has been continuously operating since. We've been featured on TikTok (1M+ video views across the official account), Instagram (active brand presence), and have appeared in shopping recommendations on AI assistants including ChatGPT and Perplexity.